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URSB applauded for Setting New Standard in Public Service Delivery

The Deputy Head of Public Service and Deputy Secretary to Cabinet, Teopista Mary Wenene, has hailed the Uganda Registration Services Bureau (URSB) for attaining the ISO 9001:2015 Quality Management System certification, describing it as a clear demonstration of institutional transformation and commitment to quality public service delivery. Speaking as Chief Guest during celebrations marking the…

Board Leadership Steers URSB to Global Quality Recognition

Strong governance and strategic oversight from the Board have played a pivotal role in guiding the Uganda Registration Services Bureau (URSB) to attain the internationally recognized ISO 9001:2015 Quality Management System certification, a milestone that signals a new era for the institution. According to the Board Chair H.E. Rt. Hon. Amb. Francis Butagira, the achievement…

Driving a Culture of Quality: Registrar General Applauds URSB’s ISO Milestone

The Uganda Registration Services Bureau (URSB) has reached a major institutional milestone with the attainment of the ISO 9001:2015 Quality Management System certification, reinforcing its commitment to efficient, transparent, and client-focused service delivery. Speaking during the celebration of the achievement, the Registrar General Ms Mercy K. Kainobwisho, described the certification as a significant step in…