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Driving a Culture of Quality: Registrar General Applauds URSB’s ISO Milestone

The Uganda Registration Services Bureau (URSB) has reached a major institutional milestone with the attainment of the ISO 9001:2015 Quality Management System certification, reinforcing its commitment to efficient, transparent, and client-focused service delivery. Speaking during the celebration of the achievement, the Registrar General Ms Mercy K. Kainobwisho, described the certification as a significant step in…

URSB and Zambia’s PACRA Delegation Tour Makerere’s UNIPOD Innovation Hub

A delegation from the Intellectual Property Department of the Uganda Registration Services Bureau (URSB), alongside officials from Zambia’s Patents and Companies Registration Agency (PACRA), visited the UNIPOD Innovation Hub at Makerere University to explore how innovation ecosystems can strengthen intellectual property protection and commercialization. The delegation, led by URSB Commissioner for Intellectual Property Mugabe Robert,…

URSB Hosts PACRA Delegation, Reinforcing Benchmark Status

The Uganda Registration Services Bureau (URSB) this week reaffirmed its standing as a centre of excellence in registry operations by hosting a six‑member delegation from the Patents and Companies Registration Agency (PACRA) of Zambia for a three‑day benchmarking visit. PACRA, a statutory agency under the Ministry of Commerce, Trade and Industry (Zambia), is responsible for…

URSB Marks ISO 9001:2015 Milestone with Internal Celebration

The Uganda Registration Services Bureau (URSB) on Tuesday, March 3, 2026, held an internal celebration to mark its attainment of the internationally recognized ISO 9001:2015 Quality Management System certification, a milestone that underscores the Bureau’s commitment to delivering efficient and client-centered services. The event, held at the Uganda Business Facilitation Centre (UBFC) Auditorium, brought together…

URSB Outreach Equips Law Students with Copyright Skills for the Digital Age

Students at the Makerere University School of Law have been urged to understand and protect their creative works early as part of efforts to strengthen Uganda’s intellectual property ecosystem. This was during an Awareness Outreach on Copyright Management, Registration and Protection held at the School of Law’s Lower Auditorium and co-hosted by the Uganda Registration…

URSB Registrar General Highlights Role of Registries in Strengthening Uganda’s Business Environment

Registrar General, Ms Mercy K. Kainobwisho, recently featured on the Judicial Service Conversations podcast, shedding light on how URSB’s registries strengthen the country’s legal and economic framework. The conversation was moderated by Elison Karuhanga, known as “the lawyer’s lawyer” on Twitter Spaces and YouTube under the topic, “Beyond Incorporation: URSB and the Future of Corporate…

URSB Staff Trained to Strengthen Client Support and Service Delivery

The Uganda Registration Services Bureau (URSB) has strengthened its commitment to efficient customer service by equipping staff with skills to effectively use the Client Support Desk Platform for faster handling of client inquiries and complaints. The virtual training session, held on Friday, March 6, 2026, from 7:30 a.m. to 8:30 a.m. via Zoom, was facilitated…

URSB Urges Founders to Formalise Businesses at Mbarara Founders Day Café

Entrepreneurs in Mbarara have been urged to prioritise business formalisation as a critical step toward sustainable growth and credibility in Uganda’s evolving enterprise ecosystem. The call was made during the Founders Day Café held on March 6 at Hive Colab in Mbarara, where Nicholas Tumwebaze, Manager at the Uganda Registration Services Bureau (URSB) Mbarara Regional…